LuxSpo Services – Policies, Rates & Compliance
LuxSpo Services offers premium chauffeur and private-ride transportation across the Dallas–Fort Worth metroplex. We ensure safety, comfort, and transparency in every trip — supported by clear pricing and full compliance with Dallas City Code Chapter 47A.
Rates
We provide transparent and straightforward pricing for all standard services.
Standard Pricing
- Hourly Service: Starting at $75/hour (2-hour minimum)
Point-to-Point Rides: Starting at $40
For airport transfers, long-distance trips, corporate bookings, or custom itineraries, please call us for a personalized quote
Booking & Cancellation Policy
| Category | Details |
|---|---|
| Booking (Preferred) | Book 24 hours in advance for guaranteed availability. |
| Late Booking | May incur an additional fee, depending on driver and vehicle availability. |
| Free Cancellation | Up to 24 hours before the scheduled trip. |
| Late Cancellation | Cancellations made within 24 hours may be subject to a fee. |
Zero-Tolerance Policy for Intoxicating Substances
LuxSpo Services maintains a strict zero-tolerance policy regarding alcohol, illegal drugs, or any impairing substance use by drivers.
Drivers must not consume, possess, or be under the influence of intoxicating substances while on duty or interacting with passengers.
Report a Concern
If you believe a driver is impaired:
- Contact us immediately using the information below.
- You may also file a complaint with the City of Dallas by calling 3-1-1 or visiting dallas311.org.
Complaints & City Contacts
If you need to file a service-related complaint with the City of Dallas Transportation Regulation Office, you may use the following contact options:
Phone: 3-1-1
General Inquiries: 214-670-3161
Address: 3448 W. Mockingbird Lane, Dallas, TX 75235
Fax: 214-670-6968
LuxSpo Services
Policies, Rates & Compliance
We offer wheelchair-accessible vehicles upon request—just let us know your needs when booking. We serve the entire Dallas–Fort Worth metroplex, including surrounding areas, and provide custom quotes for out-of-area or multi-stop trips.
For any inquiries, reach us at LuxSpo Services, 603 Munger Ave, STE 100-225, Dallas, TX 75202.
(945) 230-7104
We are available to book online 24/7.